Digital
Digital experiences built around brand.
A website is often where a brand is experienced most deeply - explored, tested and interacted with in real time. It needs to feel intuitive, considered and unmistakably connected to the organisation behind it.
We design and build websites that bring brand, content and user experience together into one coherent system. The work is carefully designed and built to function as well as it feels.
While we often work alongside broader brand projects, we also partner with organisations to evolve existing brands in digital environments – improving clarity, usability and consistency without losing what already makes the brand recognisable.
Just as importantly, we build websites clients can confidently manage themselves. Clear CMS structures and practical training are part of the process from the beginning, so teams feel empowered rather than dependent after launch.
Frequently Asked Questions
Can you provide the full digital service or just the parts we need?
Yes. We can take a website from strategy and UX through to design, development, testing and launch, helping maintain a clear connection between the original thinking and the finished digital experience.
We can also work as part of a broader team. If you have an internal development team or preferred development partner, we can provide the strategy, UX and design for them to take forward. Equally, we can work with your existing UX or design team and provide the development and technical expertise needed to bring the experience to life.
The scope can be shaped around what you already have in place and where you need additional expertise.
Do you help with website strategy and UX?
Yes. Strategy and UX are an important part of creating a website that works.
We look at the audiences, their needs and behaviours, the organisation's objectives and the role the website needs to play. This informs the information architecture, user journeys and overall experience before visual design and development begin.
Can you integrate the website with our other systems?
Yes. Websites often need to connect with the systems an organisation already relies on.
Depending on the requirements, this can include CRM and marketing platforms, forms, analytics, search, third-party services and other data connections. The approach is determined by what the website needs to do and how those systems need to work together.
Will we be able to manage the website ourselves?
Yes. We build websites with the people managing them in mind.
The content management system is designed to be practical and intuitive for internal teams, with the flexibility to update, manage and replace content without relying on a developer for every change. Training and support are also included as part of the handover.
Can you design a website with our existing brand?
Absolutely. Many digital projects begin with an established brand.
The role is to translate that brand into a digital experience that feels considered, cohesive and easy to navigate, while making sure the website meets the needs of its audiences and the organisation behind it.
Do you consider technical SEO and accessibility?
Yes. Technical SEO and accessibility are considered throughout the strategy, design and development process rather than treated as something to address at the end.
This can include site structure, page performance, metadata, indexing, redirects, structured content and other technical foundations that help search engines understand and crawl the website effectively. Accessibility considerations are also integrated into the design and build, including content structure, navigation, interaction, contrast, headings, forms and other elements that support a more usable experience for a wider range of people.
Building these foundations into the website from the outset helps create a digital experience that is more discoverable, usable and sustainable over time.
Do you provide support after launch?
Yes. A website needs to keep working long after launch.
Ongoing support can include hosting, maintenance, security and software updates, troubleshooting, performance monitoring and future development. It also provides an opportunity to continually refine the website as your organisation, content, audience and digital needs evolve.
For some organisations, this means having a team available when something needs attention. For others, it means taking a more proactive approach to optimisation, improvements and development over time. The right level of support depends on the complexity of your website and how important it is to your day-to-day operations.
A considered support approach helps protect your investment, maintain a reliable digital experience and ensure the website continues to support your organisation as it grows and changes.
Do you offer website hosting?
Yes. We offer hosting as part of our ongoing website support, providing a reliable environment for the websites we build and support.
To ensure we can properly manage the website, development environment and deployment process, we only host websites that we have built or provide ongoing support for. This allows our team to maintain the technical environment, manage updates and deployments, troubleshoot issues and provide a more consistent level of support.
If we’re taking on an existing website, we can discuss its current hosting environment and what may be required to bring it into our support and hosting environment.
How long does it take to build a website?
Most website projects take around 3–6 months from discovery through to launch. Larger corporate websites with more complex requirements, multiple stakeholders or layered approval processes can take up to 12 months.
Timing depends on the scope of the project, the depth of strategy and design required, development complexity, content readiness and the number of review and approval stages.
A clear process from discovery through to launch helps establish a realistic timeline from the outset, with key milestones agreed along the way.
How much does a new website cost?
The investment depends on the scale and complexity of the website, as well as the strategic, UX, design and development requirements.
Factors can include the number and complexity of page types, content and functionality, integrations, content migration, technical requirements and the level of custom development involved. We scope the work around what the website needs to achieve rather than fitting it into a predetermined package.
Where you have an established budget, we can also work within that framework and advise on what can realistically be achieved, where priorities should sit and where compromises or staged delivery may be appropriate. This helps ensure the available investment is focused on the areas that will have the greatest impact.
